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Shipping Policy

NOTEWe are working quickly and safely to get your order to you. However, due to increased order volumes and COVID-19, delays may occur.

ORDER PROCESSING

We aim to process all orders within 2 business days once order is placed, pending approval and merchandise availability.  Business days are Monday – Friday (excluding holidays). All orders are shipped from Fountain Valley, California.  Once your order has shipped, you will receive a Shipping Confirmation email with tracking information.

Below are the shipping method options and cost associated with each order shipment.

Shipping Method Shipping Transit Time Cost
Standard Shipping on Orders $45+
7-10 Business Days
Free
Standard Shipping 7-10 Business Days $5.00
Expedited Shipping 3-5 Business Days $7.50

Two-Day Shipping

(Orders placed Monday - Friday by 12:00 PM PST ship same day)

2 Business Days $17.00

One-Day Shipping

(Orders placed Monday - Friday by 12:00 PM PST ship same day)

1 Business Day $25.00
U.S. Free Shipping Policy

Enjoy Free Standard ground shipping on any Shockdoctor.com order of $45 USD or more shipped to an address with all of United States. Shipping and Handling charges will be calculated automatically at checkout for qualifying orders when customer selects ground shipping. Exclusions may apply.

Offer valid on Shockdoctor.com only. Offer not valid on previous purchases. Subject to adjustment due to returns, cancellations, and exchanges. Minimum purchase required; sales tax, shipping and handling do not quality towards the minimum purchase. Other restrictions may apply. Offer subject to change at any time. 

COLORADO RESIDENTS

Starting July 1, 2022 there will be a delivery free of $0.27 automatically added to purchases. Retailers will have to collect the $0.27 fee every time they deliver taxable goods to a Colorado address. The $0.27 fee applies to retailers selling taxable tangible goods for delivery by motor vehicle to Colorado residents and consumers.

COLORADO RESIDENTS

Starting July 1, 2022 there will be a delivery free of $0.27 automatically added to purchases. Retailers will have to collect the $0.27 fee every time they deliver taxable goods to a Colorado address. The $0.27 fee applies to retailers selling taxable tangible goods for delivery by motor vehicle to Colorado residents and consumers.

HAWAII & ALASKA

Orders shipping to Hawaii & Alaska via Two-Day or One-Day Shipping may need one additional day for delivery.

P.O. BOXES

Orders shipping to P.O. Box addresses will be shipped via USPS Priority standard shipping. We are unable to offer expedited shipping options for P.O. Box addresses.

APO/FPO ADDRESSES

Orders shipping to APO/FPO addresses will be shipped via USPS.  Please note that transit times may take up to 45 days. 

SHIPPING LIMITATIONS

At this time, Shock Doctor can only ship to valid U.S. addresses.  Sorry, we do not ship to Puerto Rico or U.S. Territories.

MULTIPLE SHIPMENTS

Please note that your order may arrive in multiple packages, at no additional cost to you.  You will receive separate Shipping Confirmation emails once each individual package is shipped. Your credit card may be charged multiple times as we only charge once products are processed and shipped.

HOLIDAYS

Shock Doctor observes the following US holidays and orders will not be processed or shipped during these Holidays.

  • New Year's Day (01/03/22)
  • President's Day
  • Memorial Day
  • 4th of July
  • Labor Day
  • Thanksgiving
  • Christmas (12/24/21 & 12/27/21)

Once order has been processed and shipped, Shock Doctor cannot be held responsible for any delays in shipping due to factors outside its control, including but not limited to interruptions to service provider networks or weather conditions. Shock Doctor is not responsible for lost or stolen packages.