Online Privacy & Security Statement
Thank you for visiting shockdoctor.com (the “site”). We, Shock Doctor, Inc., have taken commercially reasonable precautions to provide a level of privacy and security appropriate to the sensitivity of the personal information we collect from our customers and users. Your credit card number and other personal data will be treated with commercially reasonable levels of safety, security features, and confidentiality. Although we use reasonable measures to help protect your personal information against unauthorized use or disclosure, we cannot guarantee the security of information provided over the Internet or stored in our databases.
Secure Shopping
Orders placed on our site are encrypted with SSL technology, which can be trusted to send and receive information securely via the Internet. Transactions confirmed via e-mail will display only the last 4 digits of a person’s credit card number.
Personal Information
“Personal information” means information that identifies you personally, either alone or in combination with other information available to us. Personal information collected on our site includes a person’s name, address, telephone number, e-mail address, credit card number, birth date, information about the person’s activities and purchases.
We also collect the personal information you knowingly and voluntarily provide when you use our site, for example, the information you provide when you create an account or place an order online and the information you submit when you add your name to our mailing list, or e-mail us with questions or comments.
We collect information that is sent to us automatically by your web browser (i.e. cookies). Please check your browser if you want to learn what information your browser sends or how to change your settings. The information provided by your browser does not identify you personally. If, however, you have created a user identity on one of your visits to our site, or if you access our site by clicking on a link in an e-mail we have sent you, we may link the information provided by your browser to information that identifies you personally.
We use this information primarily to create statistics that help us improve our Sites and make them more compatible with the technology used by our visitors. We use these cookies to collect statistical information about the ways visitors use our site – which pages they visit, which links they use, and how long they stay on each page. We analyze this information in statistical form to better understand our visitors’ interests and needs and to improve the content and functionality of our sites.
Shock Doctor takes great pride in having you as a customer and we will take commercially reasonable measures to ensure your privacy as a customer when you visit our site. Shock Doctor does not sell or exchange names or any other information about our customers with third parties.
We may share personal information collected through our site with companies and organizations that perform services on our behalf, for example, companies that provide support services to us (such as data storage and web hosting services) or that help us market our products and services (such as third-party e-mail marketing companies). When we share personal information with our third-party service providers, these service providers are required by contract to use the personal information we share with them only to perform services on our behalf and to protect the confidentiality of your personal information. We may disclose the personal information we collect through our site when we, in good faith, believe disclosure is appropriate to comply with the law (or a court order or subpoena); to prevent or investigate a possible crime, such as fraud or identity theft; to enforce the terms of use or other agreements that govern your use of our Sites; to protect the rights, property or safety, Shock Doctor, Inc., our users or others; or to protect your vital interests.
Information submitted to our site is an asset of Shock Doctor, Inc. and/or its affiliates and will become part of our normal business records. Your personal information may be transferred to another company (either an affiliate or an unrelated third party) that has acquired the stock or assets of Shock Doctor, Inc., one of our affiliates, or one of our operating divisions, for example, as the result of a sale, merger, reorganization, dissolution or liquidation. If such a transfer occurs, the acquiring company’s use of your personal information will still be subject to this Online Privacy and Security Statement.
Becoming a Registered Shopper
When you purchase products on-line from Shock Doctor and become a registered shopper, we collect and store your personal and transactional information in our customer database. This information is used strictly to process your transactions, respond to your requests, and track and inform Shock Doctor sales tactics and trends. We will also use this information to contact you regarding new products and services, discounts, special promotions or upcoming events, only if you opt-in to receive these marketing communications.
Becoming a registered shopper also allows users to review and update their account information to ensure efficient and timely future transactions.
Privacy Policy Changes
We reserve the right to change this Online Privacy and Security Statement and to apply any changes to previously collected information as permitted by law. Any changes to Shock Doctor’s Online Privacy and Security Statement will be posted on our website as they occur. This Online Privacy and Security Statement was last modified on July 27, 2007.
Questions & Comments
We welcome your questions and comments regarding this Online Privacy and Security Statement. Please contact us at info@shockdoctor.com. if you would like to speak with us concerning this Online Privacy and Security Statement or any of our other privacy policies or practices.
